Frequently Asked Questions

Our devices have a 1-year warranty, and our food kits are final sale. For more information contact us.

Yes, we ship worldwide! Simply select your country when checking out. Please be aware that all customs fees incurred are the sole responsibility of the customer. Ardent does not take responsibility for customs charges incurred. Once a package is in the possession of a customs department, Ardent has no way to locate the shipment or intervene in any manner. For more information, contact your country’s customs department.

We have a US model that is 110v and 90 watts and a 220v model for international use.

Our regular shipping option takes 2-3 weeks, and the expedited option takes 1 week.

Yes, it increases potency for all products you make with it.

Yes, but unlike an oven it uses a perfect heating arc to decarb right every time. Herb is instantly usable and patients can make sublingual packs and topicals too.

1/4 to 1 ounce of herbs (depending on the density of the product) or 3-5 ounces of concentrated materials.

The Ardent™ design maintains a activation zone with precise, even heat distribution that surrounds and penetrates the herbs, so in the plant material there’s no need to disturb nature prior to activating. If it’s a particularly dense herb, you could break it down into a few smaller pieces but no need to crush and disturb it by grinding.

Yes! Flex is 4x bigger than the Nova!

Yes, and using the corresponding sleeve makes it even easier.

A complete cycle with cool down is approximately 90 minutes to two hours.

The Ardent™ uses the lowest possible temp for activation while still maintaining the max amount of flavor. The container is airtight preventing escape.

You can register your device here.